After an Emergency

Recovery after an emergency can be an involved process that may take some time. If you need assistance with recovery, please use the contact information below:

For Personal Assistance:

  • Students requiring personal assistance can contact:
  • Faculty and Staff requiring personal assistance can contact:
    • Your departmental Human Resources representative.
    • Personal Assistance Service – 919-416-1PAS (919-416-1727) or dukepas@duke.edu

For Departmental Assistance:

  • Contact your department leadership for assistance with obtaining resources to help with recovery efforts.

For University Assistance:

  • For assistance with security concerns:
    • Duke Police – 919-684-2444
  • For assistance with facilities:
    • Facilities Maintenance (University Buildings) – 919-684-2122
    • Engineering and Operations (Duke Health Buildings) – 919-684-3232
    • For leased buildings, please contact the building manager for assistance. Duke Real Estate can provide support – 919-682-3330
    • Housekeeping (University Buildings) – 919-382-4515
    • Housekeeping (Residential Buildings) – 919-684-5266
    • Housekeeping (Duke Health) – 919-681-1756
  • For assistance with fire and life safety:
    • Occupational and Environmental Safety (Fire Safety) – 919-684-5609
    • OESO (Occupational Hygiene and Safety) – 919-684-5996
    • OESO (Biological Safety) – 919-684-8822
    • OESO (Environmental Safety) – 919-684-2794
  • For services assistance:
    • Human Resources – 919-684-5600
    • University Communications – 919-684-2823
    • Parking and Transportation – 919-684-7275
    • Housing and Residence Life – 919-684-3737
    • Office of Information Technology – 919-684-2200
    • Duke Health Technology Systems – 919-684-2243
    • Dining – 919-660-3900
    • Finance – 919-684-5055
    • Payroll – 919-684-2642
    • Accessibility – 919-668-1267
  • For other issues:
    • Please allow your department’s leadership to escalate concerns to the appropriate leaders at Duke.
    • For additional concerns, please contact Emergency Management at emergency@duke.edu or 919-684-2444.